How to Get the Most Out of Social Media Marketing
July 26, 2010 by Trish Beach
Filed under STARS Blog
Social media marketing can be quite beneficial for a business. There are many ways to use this type of marketing. There are also many things you can do wrong. In order to get the most from social media marketing it is important to learn the do’s and don’ts of how to use social media for marketing purposes.
Do’s
Do set a schedule for your social media marketing activities. Your schedule will help ensure that you are not spending too much time on social media activities. It is too easy to get wrapped up and lose track of time. The return on your time is not going to be good if you are wasting hours online.
Do stay active. Social media is all about staying active and connecting with people. If you simply set up a profile and then never return, then you will get nothing from social media marketing. You need to go there daily, make posts, take part in activities. The whole idea to connect on a personal level with your social media friends. You can only do this by staying active.
Do be interactive. You want to take advantage of the interactive options that social media provides. Videos are a great example. There have been numerous companies that have used video campaigns to help boost the effectiveness of your social media marketing. You can invite people to send in videos about your product or create a contest, like a chance to create a new ad for a new product.
Do make sure to listen to your contacts. Social media is not just about talking to others. It is also about listening to what they are saying. You can get a lot of valuable information about your brand image, what people think about your products and about what changes you can make to make your business better just by listening to people responding to your social media marketing.
Do use social media to get to know your customers better. Social media lets you learn a lot about your customers. You can find out their likes, dislikes, their interests and numerous other things that can allow you to learn how to better market your products or services.
Don’ts
Don’t forget to be professional. It can be easy to blur the lines between fun and business when you start social media marketing. It is very important that you stick to a professional image. You can’t make statements or do anything that you do not want your customers to read or see. Remember your social media marketing represents your business, so keep it professional.
Don’t forget to network. It may seem obvious, but you have to work to connect with people. You need to meet new people by sending out friend requests and not just sitting around and waiting for them to befriend you. Be proactive and make connections with people, other businesses and other professionals.
Don’t be boring. One thing you will notice when you get involved in social media is that the most popular pages or people are those who are interesting. They have things to say that make people take notice. They are active and they are great friends. They make comments on other people’s posted items. Boring has no place in social media. You can’t expect to get noticed if you are sitting back and watching everyone else interact.
Don’t rely solely on social media marketing. Social media marketing is a great marketing tool, but it can’t be the only marketing you do. You still need to diversify your marketing efforts. Not every person in your target market will be accessible through social media, so make sure that you are not neglecting a whole sector of your target market by diversifying your marketing efforts.
By following these simple ideas about what to do and what not to do when it comes to social media marketing you should find that this type of marketing can be wonderful for your business. And, yes, I’m going to say it again . . . You should have a plan before you start your social media marketing so that you end up targeting the right people, doing the right things and avoid doing the wrong things. The only way to benefit from social media marketing is to make sure you do it right. Otherwise you will just be wasting time and effort.
The Keys to Making your Website More Than a Brochure
June 18, 2010 by Trish Beach
Filed under STARS Blog
Many business owners take the wrong approach to their website. A website is much more than a brochure. A brochure is something that is printed, doesn’t change much and offers only the basic information. A website is so much more than that. It changes. It can offer a lot of information. It can be interactive and it can engage visitors. In order to really make your website work for you, you must make sure that you are not treating it like just a brochure.
Step Away from the Static
A brochure is static. This means that once published, it doesn’t change. It can’t change. It is what it is. Thinking of your website as a brochure means you are not taking full advantage of your website. Any website that goes static, is a dead site. In order to compete you have to keep updating your website. You have to make it exciting and change the content as your business changes. It should be a reflection of your business and what is happening with your business right now.
There are many ways you can keep your website from going static. Adding new content, changing the look and introducing elements to your site, like video, that can easily be changed often are great examples of things you can do to help keep your website fresh and up to date. The last thing you want is a website that is not current. People will rely on your website as a way to get information about your business and if it is out of date or it shows signs that nobody has updated it then people will stop visiting.
Don’t Be Limited
Brochures are pieces of paper. They include pictures and words. That is it. They are pretty simple. If you think of your website as a brochure then you will not be getting as much from it as you can. A website is not simple at all. It has many layers to it. It has many possibilities. You can do so many things with a website. It is much more than just a place where people can come to read about your business.
Your website can be interactive. You can post videos. You can sell products. You can make announcements. You can run contests. Your website allows you to really interact with your visitors. You have the chance to sell your business and to make people take notice and choose to do business with you over the competition.
You are not limited. You can say as much as you want about your company and your products or services. You can really give people as much information as you want. Your website is an amazing tool.
Making the Most of It
Your website is something that will become the face of your business online. Your website will help you to connect with other businesses that could drive customers to you. You can network and even reach a larger target market. That is why it is so important to not think of it as a brochure. You do not want it to become boring and useless. Here are some ways to ensure you are getting the most from your website:
- Optimize. You have to set up your website to ensure that it can be found by the search engines and that customers can get to your site. If you can’t get traffic to your site then it will not do you any good. I contract with one of the best in the industry so let us know how we can help!
- Keep content fresh. You need to be working on new content on a regular basis. One great idea to ensure your website always has fresh and new content is to start a blog. By having a blog on your site you can be sure that you are publishing fresh content regularly.
- Give something away. People love to get something for free. People also love valuable information. By giving away something valuable for free to visitors, you will be able to keep traffic flowing to your site. Additionally, when you are giving away something like a report that has valuable information, you are also working to build trust. People will read it, get value from it and equate that with your business. They will know that you providing them with something valuable and will be more likely to come back to your site and see what else you have to offer.
Thinking of your website as a brochure is a bad mistake. You have to see that it is so much more than just an informational pamphlet. Your website can really take your business a whole new level, but in order for it work you have to start thinking of it as a valuable business tools and not just a piece of paper.
Target the Right Market in Social Media Marketing
June 13, 2010 by Trish Beach
Filed under STARS Blog
Any savvy business owner knows that social media marketing is huge. It is definitely something that you should be doing if you want your business to grow and you want people to be talking about your business. Spending time doing social media marketing can greatly benefit your business, but you must spend it wisely.
One of the major challenges with social media marketing is ensuring that you are reaching your target market. You need to talk to people who are going to actually do business with you or the whole process is absolutely useless. You don’t want to waste your time marketing to teenagers when your target market is mothers of school aged children.You may not be losing money, but you will lose valuable time when you are not targeting your social media marketing efforts.
Gauging your Success
The biggest question most business owners have about how to target their social media marketing is just exactly how that is done. How do you know you are connecting with the right people? How do you know that what you post or what you say will draw in the right people? The key here is paying attention to the reactions you get from the information you put out there.
Just as with any other marketing effort, you will base the success of your marketing on the response. With social media marketing that is actually very easy. Social media works when that you post something- content, a video, a remark- and people respond. You get immediate feedback in most cases. So, no waiting around to see if things are working.
Your Profile
One way to ensure that you are drawing in the right people is to create a profile that really speaks to your target market. In order to do this you have to know some information about your target market. (Hmm sounds familiar?)
Define your target market. I know I may sound like a broken record, but this is key. Are you targeting consumers? Other businesses? Suppliers? You also should know the basic demographic of your target market. Find out about your target market’s general online habits, behavior and activities.
Learning what your target market is doing online and what types of things they seem to be interested in will help you to figure out what type of profile to create. You can configure your profile to their interests. Add in things that would grab their attention.
Once you have set up your profile, you can then start working on what you post and start to make it suit your target market by working with the feedback that you get.
Understanding Feedback
When you make a post you may only need to wait a minute for someone to respond. Read through responses. Check into who is making the responses. See if the people responding are people in your target market.
You will likely get a range of responses. Your goal should be to get feedback and reaction from your target market. If you see that too much of the feedback you get is from people outside your target market then it may be time to adjust your social media marketing so that you start getting responses from your target market.
Using social media marketing to reach your target market is really actually easier than using other marketing methods. You get instant confirmation that you are reaching the right people. You can easily make adjustments if need be so that you do reach the right people.
Many people think it is too hard to target who you are marketing to when you get involved with social media. That is a big misconception and something that causes many businesses to avoid this amazing marketing tool. You need to take advantage of social media marketing and not be put off by the fear of not connecting with the right people. As you have learned all it takes is paying attention and staying on top of what target market is doing in order to ensure you target the right people with your social media marketing.
B2B Verses B2C Marketing
June 13, 2010 by Trish Beach
Filed under STARS Blog
Marketing to a business and marketing to a consumer are very different situations. It is very important to really know your target market and part of that is understanding the differences between a business and a consumer. It goes far beyond just the surface differences between businesses and individuals.
Marketing Business to Business (B2B)
A business will work hard to make buying easier. At a business a lot of time is taken to research companies they do business with. They will make choices that will help them save on money and time. Businesses base buying on logic. This is a very important point to keep in mind when you start developing your marketing materials that you will use for B2B sales.
Marketing to a business requires focusing in on the features of the product. You need to make it very clear why your product or service is the best choice. You have to prove yourself and prove that buying from you is the decision that makes the most sense/cents.
Focus on providing a lot of information. The buyers for the businesses that you are marketing to will be looking for information. They want to read about statistics and figures. They want to learn as much as possible so they can be positive they are making the right purchase.
Also keep in mind that they will be looking to save. You need to tell them how your product or service will save them time, money and resources. Make them see that buying your product or service will actually do them good.
Marketing Business to Consumer (B2C)
Consumers are quite different from a business. They don’t have a group of people researching different products or services before they buy. They often do not have the luxury of taking their time before making a purchase decision. They do want to buy products that save them time and money, but a consumer is more likely to buy based on emotion rather than logic.
Consumers really want to buy products that will make them feel good about buying it. You need to show them how the product will benefit them. If you have a specific angle, like a product or service that is environmentally friendly, then capitalize on that. Something of that nature will really speak to a consumer.
Consumers also want things that will make their life easier. Show the consumer how your product or service will make things easier for them. Show the benefits of how the product is better than a competitors.
Keep your marketing message short. Unlike a business, a consumer is not too interested in hearing a lot of information. They want the basics. They want to get to the heart of what you have to say without having to read or listen to a lot of information first. You have to be direct and clear with your sales message.
Get personal with your marketing to consumers. You have to make it touch them emotionally and make them see how they will benefit from buying your product.
Adjusting your Marketing for B2B verses B2C
There are two main points you have to keep in mind about the difference in marketing to B2B verses B2C. The first one is that with B2B you need to appeal to the logical side of the sale and with B2C you need to focus on the emotional side of the sale. The second point to keep in mind is that when marketing to B2B customers you have to focus on the features of your product or service and when marketing to B2C customers you need to focus on the benefits of your product or service.
By understanding these important points you will better be able to create a marketing campaign that will bring success no matter who you are marketing to. Creating one campaign to market both B2B and B2C is a huge mistake. You may never reach your goals with both sets of clients if you do this. Even if you are just marketing to B2B or B2C it is still important to understand just what these types of customers look for and the best way to market to them, so you can launch a successful marketing campaign.
Easy Marketing Tips for Successful Results
June 11, 2010 by Trish Beach
Filed under STARS Blog
Marketing is very important to a small business and it does demand a lot of attention, but too often business owners get wrapped up in new ideas or hype surrounding certain types of marketing that they forget all about the simple marketing tactics that can be quite successful. Sometimes just getting back to some basic marketing can do a world of good for your business.
With that in mind, it is really important to not ignore some of the basic rules of marketing. You want to make sure that you are not too focused on one aspect of marketing that you forget about the big picture. Here are some simple and wonderful marketing tips that can help you to get back to the basics, teach you important marketing rules and bring you successful results:
- Use postcards. It can be so easy to forget about the power of direct mail marketing with all the high tech options. However, postcards have always been a strong marketing tool. People read postcards. They are inexpensive to produce and use. There is no reason why you can’t get a handful printed up and start mailing them off to customers in your target market. It a great way to start a very targeted campaign of a certain group of people or a certain geographical location.
- Rotate your marketing tactics. No matter how wonderful a marketing campaign may be going, you still need to change things up. Try new things. Alternate between a few different marketing tactics. You do not want to use the same thing over and over. You have probably noticed commercials on television change often. This is because you can’t expect people to keep paying attention to the same old thing. Change things up and you will get better results.
- Listen to feedback. An essential part of marketing is watching what is happening with your marketing efforts. If customers like what is happening then work on expanding that specific marketing idea. If you are not getting good feedback then abandon the bad idea and try something new. Stick with things that work and get rid of those that don’t. It is a basic rule of marketing.
- Partner up. If you can network and meet people in businesses that are not your direct competition, but that sell products or services that compliment yours then you have the opportunity to do some cross marketing. If they are willing to work with you then you can possibly combine some marketing efforts and draw in a whole new group of customers.
- Follow up. When a customer makes a purchase you need to follow up with them. Make sure they are happy and offer them a deal on another product. It is very important to make a quick move to get repeat business and to stay fresh in your customers minds. Just because you have already made a sell to them doesn’t mean they are not worth marketing to. Repeat customers should become a huge part of your customer base because this creates a loyal customer base and it puts your business on solid ground.
- Take every opportunity to educate. Answer your phone with an announcement of a super sale that you are having or of a special offer you are making. End emails with a teaser or a special code that will give them a discount if they buy now. Do not let these little moments pass you by. Take every opportunity to sell.
- Become a SEM (Subject Matter Expert.) Writing articles, publishing special reports and getting yourself recognized as an expert in your are of business can do a lot for your sales. People want to buy from someone they respect and people respect someone who is an expert in their field. Become an expert and people will want to buy whatever you are selling.
These helpful marketing tips cover a lot of different aspects of how you should be running your marketing campaigns. Marketing requires a lot of heart and a lot of work. You have to stay focused, committed and be willing to do whatever it takes to make your marketing efforts successful. Asking for assistance from a professional marketing consultant can only make these tips above see positive effect on your sales on an even grander scale.
Get the Most From Strategic Alliances
June 9, 2010 by Trish Beach
Filed under STARS Blog
As a business owner you can’t expect to make everyone happy. You can’t always do everything you need to for your business all by yourself. You may not have enough resources to do all things you want to do. This is where a strategic alliance can come in handy.
Definition of Strategic Alliance
Strategic alliances are when you partner up with another business. Often it would be a smaller business partnering with a larger business. Alliances in business are like an alliance in any other area. For example, the U.S. often creates an alliance with other countries in times of war. These alliances help the U.S. to reach its goals and to have a better chance of winning the conflict. The same thing happens with a strategic alliance in business.
Strategic alliances are even more exciting. There are many different types of business partnerships and they are all different. The main point that differentiates a strategic alliance from other types of business partnerships is that in a strategic alliance both parties benefit. It is a fair deal where both parties get something from the deal.
The Down Side of a Strategic Alliance
While strategic alliances do start out as fair deals, they do not always end up that way. In order to avoid problems or end up losing out on the deal, you have to be careful when choosing a strategic partner. To ensure that you have chosen the right partner and made the best deal, you will need to do your research. You have to understand how to structure a good deal and ensure that the partnership stays in good shape.
It is important to understand that when you form a strategic alliance that you are going to be assuming equal risks, responsibility and to share equally. You can’t expect to have a good partnership if you are not actually willing to be equals with your new partner.
The Benefits of a Strategic Alliance
When you think about a strategic alliance you may wonder how it can help your business. By partnering with another company you can have access to different technology, benefit from learning about how they do business, get the ability to market to a new group of customers and have access to resources that you did not have access to before.
Creating a strategic alliance can allow you to have access to things that you would not otherwise have access to. You get the chance to use resources that can really help you to build your business. You have the chance to really learn from your partner and to come away with a stronger business. Many strategic alliances are created to gain access to new products, make use of customer support systems or to get more working capital.
Information and resources are exchanged according to the agreement you made when the partnership was formed. That is why it is important to draw up a good agreement when forming the strategic alliance. You want to be sure that your goals are clear and that the partnership is based upon helping you and the other business to reach your intended goals.
Success in a Strategic Alliance
To be successful in your strategic alliance you need to be able to clearly define what you want from the alliance. You also need to understand what the company wants from the alliance. It is important that you also are sure that the company you chose is someone who is reliable and willing to help you reach your goals. You can do this by doing some research into successful alliances and also look at some alliances that were not successful. Take time to look at various companies that you would like to partner with and figure out which one is the right one to help you reach your goals.
A good strategic alliance can really benefit your company. You can have the chance to expand your company and reach new levels when you are working with a partner. You may be able to reach goals in a few months that would have taken you years to reach on your own. A strategic alliance is something that is well worth considering if you feel that you have goals you can’t reach on your own and if you want to take your business a new level of success quickly.
Combine Online & Offline Networking
June 4, 2010 by Trish Beach
Filed under STARS Blog
Using online networking is a big part of business these days. Many companies use online networking almost exclusively. This is a mistake. Just because you are using online marketing, doesn’t mean that you should abandon offline networking.
Networking offline provides that face-to-face interaction that people really crave. If you are only interacting with your customers or with other business associates through online communications you are missing a chance to get the whole picture. Anyone can attest to the fact that communicating in person can’t be replaced. The best way to network is through a combination of offline and online communications. This gives you the best of both worlds.
Online Networking
Online networking has many benefits. Most obvious is that it is convenient. You can interact with others on your own schedule. You can squeeze in an hour or so to work on online networking. You don’t have to leave home to do it or even get out of your pajamas. It is easy.
Online networking also lets you connect with people who you may not otherwise be able to connect with. Someone may be too far away for you to easily meet with or you may have schedules that just do not allow you both to meet in one physical location. Online networking allows you to meet with people without having to worry about distance and also lets you talk through various methods that do not require you both be present at the same time.
Online networking really lets you expand your abilities. You have the whole world at your fingertips. You can meet up with someone from across the world in a simple and easy way. This is something you just can’t do, or at least not do easily, with offline networking.
Offline Networking
Networking offline has been something people have done since the beginning of time. Personal interaction is one of the biggest downfalls of the internet. Many people prefer a face-to-face meeting with someone before they will do business with them. They do not trust online profiles or websites and want to meet someone in person so they can verify they are actually a real person and they can get a feel for the person.
One of the things that is lost through online networking is the conveyance of emotions and body language. Yes, you can add punctuation or use symbols to convey emotions, but they do not always get through to the person you are talking to. Many issues have come from someone not understanding the emotion behind a typed out message.
Body language is very important, especially in business. Online networking lacks body language. You may not realize it, but people use body language a lot. It can often say more than the actually words that are being spoken. Body language can reflect attitude, emotion and true feelings. Many aspects of communication come through body language and when you are only communicating online you lose that dimension of communication.
Offline networking adds a personal touch to your online networking. It is a great reinforcement for those relationships and helps you to build a deeper connection with people you have met online. It gives you more creditability and helps people to really see who you are and to understand you and your business.
Making the Most of Networking
You will find that you can network with many of your contacts both online and offline. Do not miss the chance to meet in person with someone you have connected with online. Also, don’t miss out on the chance to continue networking online with someone that you have met with offline. Take full advantage of all networking opportunities. Combine your online and offline networking to make the most of every relationship you have made.
Networking will never go away. Having relationships and making connections with others is an important part of business. Offline networking is a staple and online networking is just part of the evolution of networking. Networking will continue to evolve, but you should never forget the old tried and true methods of networking. Try to combine your networking efforts so that you can build the best relationships and make the strongest connections.
Tips on Online Time Management
June 4, 2010 by Trish Beach
Filed under STARS Blog
When you start to work online time management becomes a major issue. It is quite easy to get distracted and off track when you are online. You may find an interesting website, get lost in a fun application or even just end up socializing for hours. All these things are fine in moderation and could actually benefit your company, but unless you start to manage your time spent online you could end up wasting hours on unproductive activities and not focusing enough time on things that could be productive for your business.
Stay On Track
When you are working online it can be very easy to get distracted. To keep yourself focused and to ensure that you get all things done that you need to do, you have to set a schedule. You should make a list of the things you must get done and stay focused on each task until it is competed. If you feel yourself getting distracted just make a note of what is distracting you and go back to it once you have completed your tasks.
Don’t Get Overloaded
Social media is a very active platform with many things going on. It is simple to get distracted or feel like you are trying to do too many things at once. When you get overloaded you end up not accomplishing much. To avoid information overload you should limit your social interactions. Instead of signing up for five sites, try only two sites. Limiting yourself can really cut down on the overload and help you to stay on track with your marketing efforts.
Get Organized!
While working online there are many times when you see a link or a picture or some other information that interests you, but you don’t have the time to look it over right now. For times like these use the bookmark feature of your browser to save things for later. A simple click and you have the information or page saved so you can return later. This can be a great way to ensure that you do not get sidetracked and off task.
Also consider making use of online organization tools. There are sites for organizing and storing pictures, videos and other information. Try to use these tools to help you organize things so you can easily find them when you need to. Being organized can help you save a lot of time.
Automate, Sometimes
In general, automation is a big mistake. Social media requires being active and fresh. You want to be personable and not sound like a computer, generating form answers or remarks. However, in other areas of your online marketing, automation can actually be helpful. For example, if you have the same questions over and over then you can create a template to answer these questions. If you are constantly being asked for the same like, then have it handy. Doing this will help you to avoid having to write the same replies over and over.
Allow Yourself to Get Back to Something Later
Sometimes you may not have time to answer a question or post a reply to something someone has said. It is ok to get back to it later. However, for the time being, just let the person know that you don’t have the time to reply right now, but that you will get back to them. Give a specific time frame, like 24 hours, for your reply. This lets the person know that you have seen their question and that you are working on a reply.
Set a Routine
Unlike a schedule, a routine is pretty much set in stone. It becomes habit. It doesn’t change too much day to day. A routine allows you to ensure you have complicated all your tasks and helps to keep you focused. Make up a routine of the things you have to do daily. Setting a daily routine will allow you to fall into a pattern and make it easy to get things done.
Time management when you are working online and dong social media is important. When you just jump into things without any planning or rules for yourself then you will find not much gets done. Use these tips to help you manage your time and make the most out of your online efforts.
Social Media & Email Marketing …
June 3, 2010 by Trish Beach
Filed under STARS Blog
. . . Can Work Together for Amazing Results
Social media marketing is quite hot right now. Other forms of marketing, like email marketing, that were once just as hot have cooled a little. This doesn’t mean they are dead. You can actually combine social media and email marketing. Doing this combination marketing can really bring you amazing results.
Keep Doing What You Are Doing
If you are already involved in social media marketing and still using email marketing than you can continue to use both, but give your marketing more of an edge by combining these methods of marketing. If you are not doing one of these types of marketing then now can be a good time to get started so you can use a combined marketing tactic to get better results.
Why Combining Helps
People who use social media are also users that use email. In fact, social media users use email more than people who do not use social media. This is an important point that backs up the logic of combining these two marketing methods.
Many of the people who use social media sites use the same email address for their social media log in and as their main email account. This gives you a great chance to market to them on both fronts.
There have actually been a lot of studies and research done on about social media users. This has shown there is a huge link between social media, email and making purchases online. What this means for you, the business owner, is that by combining marketing efforts through social media and email, you are increasing your chances of making a sale. You are reaching the people who are most likely to buy products online. They are more likely than anyone else to share your email marketing materials, too. The social media crowd can really be the best group to market to through email.
Social Media Users Share
One of the biggest things about social media is that it is all about sharing information. When you are getting customers that are active in social media then you are getting customers that are eager to share information about their experience with your company.
Social media users will likely share your email, website address or suggest that others become a fan of your social media page. If you make them happy then they will share that with others and give you some great word of mouth advertising. When you start sending social media users email, it is more likely that your email will get forwarded or shared with others.
Build a Relationship
The key to getting social media users to help share your emails and sales information is building a good relationship with them. You need to get trust and you need to make sure that you are really reaching them with your marketing efforts. Doing this will take time. You have to make sure that you paying attention to your feedback. If customers are happy then you are on the right track, but if they are not happy then you should consider a different approach.
Your Goal
To successful combine your email and social media marketing you will need to get a loyal social media following. Gather email addresses and start sending out marketing materials via email. You will want to make sure that you are encouraging people to forward your emails and share information about your company with others.
Since social media users are the most likely to forward emails and share information, you should see a boost in the results of both your social media and email campaigns. Using these two types of marketing methods together can really help to boost the overall effectiveness of your marketing campaign.
Email may seem old and boring, but it can still be a very effective method of marketing. You just need to find the way to bring it to the forefront. The way to do that is to team up your email marketing with your social media marketing. This way you are reaching the people most likely to read your emails, buy products from your email marketing materials and share these marketing materials with others. By combing email and social media marketing you set your business up for success.
Three Common Social Media Misconceptions . . .
May 31, 2010 by Trish Beach
Filed under STARS Blog
. . . That Are Holding Your Business Back
Social media is everywhere. It has not only spread all over the internet, but it is taking over cell phones and mobile devices, too. There are applications, websites and other tools that allow people to stay connected through social media no matter where they are.
Many business owners have recognized the power of social media marketing. They use it to build their customer base, get the word out about their business and create a brand image for their company. However, there are some business owners that have not discovered social media marketing or who are holding back because they simply do not see how it could be valuable to them.
Many business owners who have not yet begun using social media marketing are worried about some common misconceptions. Social media has evolved and changed throughout the years and some people may not have realized that. Letting misconceptions hold you back will only hurt you and your business. It is time to get past these misconceptions and see how social media marketing can really benefit your business.
Let’s take a look at the top three misconceptions about social media and why they are not true.
Misconception #1: Social media is for teenagers and college kids, not for a business.
When social media sites started they were mainly for college kids. Soon teenagers were jumping all over these sites. They were a top place for the younger crowd to socialize. Times have changed, though. Social media sites are no longer restricted to the younger demographic. In fact, more adults are joining these sites every day.
People use these sites to find family members, connect with old friends and to learn about companies. In fact, many people actually use social media to ask for suggestions on where to buy or find a product. They may even use social media to recommend a product, service or company that they really like to everyone in their network. As you can see, social media is about more than just socializing, spreading gossip or trying to find a new boyfriend or girlfriend.
Many companies use social media. Top companies use it for customer service, making new customers, debuting new products and for networking. Even if you do not sell to the general public, but do B2B sales, you can still get benefits from social media through the process of networking.
Misconception #2: Social media could be gone tomorrow.
There is always a chance with anything related to the internet that it could be here one day and gone the next. When it comes to social media, there is little chance of that happening. Social media has been around for quite a while. There are millions of people and businesses using social media.
Perhaps even more convincing is the fact that social media is the online equivalent of talking with others. It takes socializing to a whole new level, allowing people to communicate no matter where they are, thanks to cell phone and mobile applications. People have always and will always want to interact and communicate with each other. Social media is here to stay because it brings people together and allows them to socialize.
You could object and say that there have been other ways to communicate that have dimmed in popularity. These include message boards and chat rooms. These things were once as popular as social media. They are still around, though. In fact, social media uses these tools. Social media is just another step in the evolution of online communication.
Social media is not a fad, but it probably will continue to evolve and change. So, to make the most of it you just have to evolve with it.
Misconception #3: Social media takes up too much time.
This is probably the one misconception that has at least some truth to it. Social media can take a lot of time to maintain. Not to mention that it can become addictive. You will find that communicating so directly with clients can be fun. In order to make sure that social media is not taking too much of your valuable time you just have to set limits and to make a schedule for your social media activities.
Social media misconceptions should not be keeping you from making use of this valuable marketing tool. Put the misconceptions aside and give social media a chance. You may be surprised at just how beneficial it can be for your business.



